I have started a survey, but I was not able to complete it. What is the reason for that?

There can be several reasons why this can happen including:

1. The survey is already closed: The surveys run for a specified period of time. Once the deadline is reached, you will not be able to start the survey. We encourage you to respond to the survey invitations as soon as possible.

2. Out of target or screened out: Sometimes your profile doesn’t match the survey criteria, which means you are outside the target group for a given survey. Surveys where you receive “screen out” do not count as fully completed and incentives are not rewarded.

3. Double participation: If you have already participated in a survey (finished or were screened out) and try to start it again, you will not be able to access the questionnaire.

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